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  • How many litres of water can each cartridge filter?
    The different cartridges can filter between 10.000 and up to 36.000 litres. Actually some of them can filter up to 100.000 litres and still perform well, but we do advise to follow the recomended changing intervals to avoid any chance of bacterial buildup. In certain areas and even locally in some streets and buildings the water and/ or piping can be in a state where much more material and general dirt, rust and other substances are added to the water, which can fill up the cartridge early and therefore begin to perform poorly. Under souch circumstances the cartridge will need to be replaced earlier.
  • How high can the temperature of the filter cartridge be?
    All our 10" drinking water cartridges can handle temperatures between 5 and 55ºC
  • What are the dimensions of the Activo under sink filter housing?
    The filter housing is 31,00 cm high and has a diameter of 10,50 cm. It takes up the same space as a normal wine bottle, so you can test if you have the space available like that.
  • What are the dimensions of the Activo Mesa table top filter housing?
    The Eco Activo Duo is 33,50 cm high and has a diameter of 14,00 cm.
  • Can i change to a different cartridge type later?
    All our 10" drinking water cartridges fit in all drinking water filter housings. So if you either want to increase the filter level or virse versa, it is not a problem.
  • Is a Brita style pitcher filter not enough?
    Pitcher and faucet-mounted filters generally rely solely on granulated activated carbon filtration. While granulated activated carbon is very effective at removing a wide range of contaminants, the problem with this type of filters is that they contain a very small amount of activated carbon. Further, the time the water spends in contact with the carbon, particularly with faucet mounted units, is too little to provide full absorption. While counter top and under sink activated carbon block filters generally have removal rates for relevant contaminants in excess of 90-99%, the removal rates for faucet mounted and pitcher style units is generally 30-60%
  • Is boiling my water not killing all bacteria?
    Yes and no. A rolling boil for at least two minutes is effective in killing harmful organisms such as E.coli, giardia and cryptosporidium. However, boiling does not remove many other contaminants such as heavy metals; in fact, it concentrates them. While these contaminants do not often cause immediate acute sickness, long-term exposure to them is certainly unhealthy, especially at concentrated levels.
  • Will my carbon block cartridge filter out staphylococcus and E.Coli?
    With our coconut activated carbon block cartridges you will be able to filter out +100 impurities, but for filtering out staphylococcus and E.Coli you will need our 4 stage ultra fine UF Pro cartridge, which uses a ultra fine membrane of only 0,1μm (micrometers).
  • Can i install and maintain the filters myself?
    All the filters come with everything you need to install them quickly and trouble free. We include connecting hoses where they are needed and will be happy to assist you online or by phone if needed. Cartridge change is done easy and quickly with all our different types of filter housing and wrench is included where needed.
  • What to do with the used cartridges?
    All our cartridges are made of food grade materials and totally lead and BPA free, which means you can throw them out with your normal garbage.
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